Refund policy

Thank you for shopping at fragranceulove. We value your trust and want you to be fully satisfied with your purchase. Please read our return and refund policy carefully:

Returns

  • We accept returns within 14 days of receiving your order.
  • To be eligible for a return, the item must be unused, unopened, and in its original packaging.
  • For hygiene and safety reasons, opened or used fragrances cannot be returned.

Refunds

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed to your original payment method within 5–10 business days.
  • Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Exchanges

  • We only replace items if they are defective or damaged.
  • If you need to exchange an item, please contact us at [support@fragranceulove.com].
  • Contact us

If you have any questions about our Return and Refund Policy, please contact us at:
📧 support@fragranceulove.com