Refund policy
Thank you for shopping at fragranceulove. We value your trust and want you to be fully satisfied with your purchase. Please read our return and refund policy carefully:
Returns
- We accept returns within 14 days of receiving your order.
- To be eligible for a return, the item must be unused, unopened, and in its original packaging.
- For hygiene and safety reasons, opened or used fragrances cannot be returned.
Refunds
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed to your original payment method within 5–10 business days.
- Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Exchanges
- We only replace items if they are defective or damaged.
- If you need to exchange an item, please contact us at [support@fragranceulove.com].
- Contact us
If you have any questions about our Return and Refund Policy, please contact us at:
📧 support@fragranceulove.com